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Frequently asked questions

Everything you need to know about the product and its uses cases.
What is Gateway?
Gateway is an AI-driven recruitment automation platform built for the service sector. It automates repetitive tasks like sourcing, screening, shortlisting, and interviewing candidates, enhancing efficiency in the hiring process.
What types of candidate assessments does Gateway offer?
Gateway provides candidate skills assessments, including english language tests, job specific technical tests, and personality tests. These assessments help evaluate soft skills and role compatibility, ensuring a comprehensive understanding of each candidate's abilities.
How does Gateway integrate with existing recruitment systems?
Gateway can function as a standalone solution or integrate seamlessly with your existing Applicant Tracking System (ATS), Customer Relationship Management System (CRM) or cloud-based Human Resource Management System (HRMS) providing flexibility in how you manage your recruitment processes.
How does Gateway's job distribution feature work?
Gateway's job distribution feature allows you to post job openings within the protal once, and they will be hosted on a custom design careers page and can also be integrated saemlessly into other top job boards and social media sites, building a strong talent pipeline efficiently.
Is there a demo available for Gateway?
Yes, you can book a demo to see how Gateway can streamline your recruitment process. To speak to Sales click on the ‘Book Demo’ button. To use the free version of the platform send an email to hello@gateway.work with the subject: Free Package.
Can Gateway improve the candidate experience?
Absolutely! Gateway enhances the candidate experience with instant application responses, AI-driven assessments, and automated interview scheduling, reducing wait times and improving engagement. We send branded messages to candidates through SMS, email and Whatsapp so they are manged throughout the process.
Does Gateway offer automated interview scheduling?
Yes, Gateway automates interview scheduling by integrating with recruiters' calendars and allowing candidates to select available time slots, eliminating the back-and-forth of manual scheduling.
What AI-based recruitment analytics does Gateway provide?
Gateway offers AI-powered hiring analytics that provide insights into applicant sources, time-to-hire, screening efficiency, and hiring success rates, enabling data-driven recruitment strategies.
How does Gateway compare to traditional Applicant Tracking Systems (ATS)?
Unlike a traditional Applicant Tracking System (ATS) that primarily stores resumes and tracks applicants, Gateway is an AI-powered recruitment automation platform that enhances hiring with advanced tools. It creates interactive candidate profiles that update in real time with AI-driven insights, unlike a standard ATS that relies on manual sorting. Gateway also includes built-in skill tests, language assessments, and behavioral evaluations, eliminating the need for third-party testing. Its AI-powered video interviews analyze speech, tone, and expressions, providing automated insights, whereas traditional ATS platforms require manual interview scheduling and evaluation. Gateway further improves candidate engagement with a conversational AI chatbot that answers FAQs, updates applicants on their status, and delivers personalized automated feedback, unlike generic ATS rejection emails. Additionally, its AI-driven recruitment analyticsoffer real-time hiring data, including pipeline metrics, time-to-hire tracking, source effectiveness, and recruiter productivity reports—capabilities that most ATS platforms lack. By automating repetitive tasks, enhancing candidate evaluation, and providing deep hiring insights, Gateway significantly reduces recruiter workload, improves candidate experience, and accelerates hiring, making it a next-generation alternative to traditional ATS systems.
How does Gateway's AI-powered resume screening work?
Gateway's AI-powered resume screening automatically evaluates applicant resumes, scoring and ranking them based on compatibility with job specifications. This ensures that only the most suitable candidates are shortlisted for further assessment.
Can Gateway conduct AI-powered video and voice interviews?
Yes, Gateway offers AI-powered video and voice interviews. This feature allows for the assessment of interpersonal skills and behaviors, enabling quick and confident shortlisting of candidates.
What industries benefit most from using Gateway?
Gateway is designed for high-volume hiring needs, primarily in the service sector, including industries such as retail, hospitality, real estate, professional services, healthcare recruitment, and recruitment process outsourcing (RPO).
What are the benefits of using Gateway for high-volume recruiting?
Gateway reduces HR workload by up to 90%, decreases time-to-hire by 58%, and lowers employee acquisition costs by over 38%, making it ideal for high-volume recruiting in the service sector.
How can I contact Gateway for more information?
For more information, you can contact Gateway through their website's contact form or by emailing hello@gateway.work. For specific enquiries around affiliates and partners contact our Markeintg Team nora@gateway.work.
How does Gateway help reduce hiring bias?
Gateway’s AI-driven hiring platform ensures objective candidate screening by focusing on skills, experience, and role fit rather than subjective biases, leading to fairer and more diverse hiring decisions.
Is Gateway suitable for small businesses and startups?
Yes, Gateway’s recruitment automation software is ideal for startups, small businesses, and enterprises, helping these companies streamline hiring, save time, and reduce recruitment costs.
Can Gateway help with remote hiring?
Yes, Gateway’s remote hiring features include AI-driven video interviews, automated pre-employment assessments, and virtual onboarding tools, making it easy to hire talent from anywhere.
Does Gateway integrate with HR and payroll systems?
Yes, Gateway integrates with HR software, payroll systems, and ATS platforms, ensuring seamless workflow management and a smooth hiring-to-onboarding process. Gateway seamlessly integrates with various HR, recruitment, and payroll systems, allowing businesses to streamline their hiring and employee management processes. It connects with popular Applicant Tracking Systems (ATS) such as Greenhouse, Lever, SmartRecruiters, iCIMS, Workable, and JazzHR, enhancing automation and AI capabilities beyond traditional ATS functions. For Human Resource Information Systems (HRIS), Gateway integrates with platforms like BambooHR, SAP SuccessFactors, UKG (Ultimate Kronos Group), and Workday, ensuring smooth data transfer from hiring to employee onboarding. It also syncs with payroll and HR management systems such as ADP, Paycom, Gusto, Rippling, and Paychex to automate payroll setup for new hires. To maximize applicant reach, Gateway distributes job postings across leading job boards and sourcing platforms, including LinkedIn, Indeed, ZipRecruiter, Glassdoor, Monster, and CareerBuilder. Additionally, it connects with communication and scheduling tools like Microsoft Outlook, Google Calendar, Zoom, and Microsoft Teams, enabling AI-driven interview scheduling and seamless recruiter-candidate interactions. For background checks and compliance, Gateway integrates with services like Checkr, HireRight, and Sterling, automating background screenings and ensuring compliance. By integrating with these systems, Gateway centralizes recruitment data, enhances automation, and reduces manual tasks, making hiring faster and more efficient.
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